Servicing

Convenience, extraordinary product knowledge, reliable estimating, on time completions and good value. These are the things you want and our Service Team under the leadership of genial Director Brian Marelli is pleased to deliver them.

New Service Facilities
2010 has seen dramatic enhancements to the Bristol servicing facilities. In February the Service Department moved from the old facility in Chiswick into a smart, modern building a little further along the A4 at Brentford. With the company's recent expansion the old premises had simply become too small for our requirements. The new service department offers 50% more space with extensive parking outside, four ramps, a reception area and dedicated space for parts and equipment. A much wider variety of less congested test routes are available from this location and the response from customers has been thoroughly enthusiastic.

Thanks to our popular fixed price service policy and our ability to do complicated jobs quickly and efficiently using factory-trained technicians, test equipment and jigs, we are busier than ever with between twenty and thirty cars on site for work at any one time. For a modest charge we can collect and deliver a car from anywhere in the country or indeed from mainland Europe. As always our massive inventory of parts allows jobs to be tackled without delay so that your deadline can be met. By availing yourself of the manufacturer's expertise, servicing costs are minimised and cars will last longer and drive as the maker intended. Best of all, the value of your classic Bristol will be enhanced with a manufacturer service history. A warm welcome is always assured from Brian Marelli, who has been with us since 1959, and his team so please phone him on 0208 560 3300 or email him at services@bristolcars.co.uk to discuss your requirements – or please just drop by if you're in the neighbourhood. The kettle is always on…

We can also now offer the option for those living in the West to take their cars for service to the Bristol Factory itself. Please note that, regrettably, a tour of the factory itself is not possible as the new car design, development and military contracts areas are all open plan and part of the general production areas. One day we hope to have premises that will allow customers to see the coachbuilt quality of Bristols during construction and renovation. In the meantime, for those wishing to try out our new Western service facility please call Mr Lovesy to make an appointment on 01179 799 444.

Servicing Costs
Fixed basic service charges apply to all Bristol cars. The fixed labour cost (3 hours) for a standard 5,000 mile service is just £197 + VAT for both 6 cylinder and V-8 models. The service includes: initial road test, general safety check on ramp, check operation of equipment and accessories, check fluid levels including axle etc, change oil and oil filter and attend to grease points, advise owner on any items requiring attention, final road test (parts extra).

The fixed labour cost for the 10,000 mile service (10 hours) is just £395 + VAT. It will include an initial road test, general safety check on ramp and check of all fluid levels. Change of engine oil and filter, fuel filters, air filter, and spark plugs. Carry out steering check including all flexible and sliding joints, steering box adjustment, idler boxes and ball joints. Check suspension geometry, bushings and pivots. Check all grease and oiling points, tappet adjustments, mixture analysis, axle half shaft end float, operation of all equipment and accessories, lubricate exterior hinges, full corrosion check, advise owner on any items requiring attention. Final road test. (Parts extra).
Please call Mr Brian Marelli on 0208 560 3300 to make an appointment.

Nationwide Collection/Delivery Service
We can collect and redeliver your Bristol for all work at your convenience charging only for fuel cost and £25 per hour driven.

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Even if you are a regular customer you may not know about the following facilities which our London Service Centre now offers:

Collection / Delivery

• Collection and delivery using factory personnel or Vehicle Transporter saves time and is highly convenient.

Standard Pricing

• Fixed service prices (for all standard service items)

Reliable Estimates

• Written estimates available after vehicle examination.

Easy Payment

• Parts and service work can be paid for using your credit card.

Factory Upgrades

• Upgrades to make your Classic BRISTOL more enjoyable, including suspension, brakes, wheel tyres and turbo upgrades can now be carried out at the Service Department. Please contact Kensington Head Office initially with your requirements and note the chassis number and model so that the correct technician may respond.

Parts Supply

• The Service Department is currently supplying 97% of parts ordered by customers within 48 hours from stock. No matter the age of your vehicle, we probably have the parts you need.

Factory Knowhow

• All our work is under the supervision of long term management, with access to original drawings, jigs and tools, backed by genuine Bristol spares. Factory modifications have been rigorously developed and tested to the standards of our new cars.

Our staff has more than 500 man-years of Bristol Service experience with unique factory training so that they can quickly and accurately diagnose your problems. Unlike others they are not learning on the job. A massive inventory of parts allows jobs to be tackled without delay so that your deadline can be met. Factory service information, original drawings and tooling ensure that jobs are right the first time.

By availing yourself of the original manufacturers expertise your servicing costs are minimised, your car will last longer and drive as its maker intended. Best of all, the value of your classic Bristol will be enhanced with a makers service history. You are guaranteed a very warm welcome at the home of Bristol Service.